A recent update to the PS Stars program has introduced a slew of new rewards. It seems like a significant upgrade compared to previous options, but there’s a catch—they don’t actually function as intended. We’ve stopped trying to decipher what’s going on with Sony, especially since they continue to disregard player feedback, leaving gamers helplessly dealing with the ineffective PS Support. If you’re wondering whether you’re the only one experiencing this frustration, rest assured you’re not alone in struggling to claim the latest PS Store rewards.
This latest PS Stars update has brought new games into the mix, yet many players are still without their Wallet funds. As it stands, the PS Store rewards section is the only viable option for spending those hard-earned points.
Just this week, Sony added an array of titles to the rewards catalog, including Phasmophobia, Squirrel With a Gun, [Redacted], A Quiet Place: The Road Ahead, Romancing Saga 2, Shadows of the Damned Hella Remastered, Horizon Zero Dawn Remastered, and Teenage Mutant Ninja Turtles Mutants Unleashed. It’s important to note that available rewards can differ between users.
Currently, countless players, myself included, can’t redeem games like Phasmophobia, Squirrel With a Gun, [Redacted], Romancing Saga 2, and TMNT Mutants Unleashed. That’s five out of eight games that are unredeemable, despite having adequate points to make it happen. And let’s not even mention the ongoing issues with the campaigns.
To sum it up, it’s not just you facing these issues. The PS Stars system is still malfunctioning, more than half of the rewards are inaccessible, Sony remains silent, and the PS Support team seems out of the loop.