In an unexpected twist, a UPS facility located in Ontario, California, seems to be returning PS5 and PS5 Pro 30th anniversary bundles to Sony, leaving many gamers both perplexed and frustrated. Those eagerly tracking their limited edition consoles have encountered a baffling notice from UPS, indicating the return of their items due to something described as a “hazardous materials irregularity.”
Now, this has sparked fears among players about the potential theft of these coveted PS5/PS5 Pro 30th anniversary bundles. I first became aware of this unsettling issue through a reader who sent me screenshots of their tracking updates. Intrigued, I delved a bit deeper and stumbled upon several Reddit discussions where others expressed similar concerns. The common thread among these complaints is the origin of the packages: Ontario, California, all noted as being sent back to Sony over this so-called hazardous materials issue.
Gamers from various states affected by this situation have been reaching out fervently to both UPS and PlayStation Support. However, their quest for answers has hit a frustrating dead end, leading some to speculate that theft might be at play. Most of these anxious customers had ordered the elusive PS5 Pro bundles, but a few have reported facing the same problem with their PS5 Slim orders.
The fact that these consoles come in a box sporting a PlayStation 30th anniversary logo only adds to the mounting worry that they might have fallen into the wrong hands. Though, as it stands, this remains mere conjecture.
Rest assured, we’ll monitor this unfolding scenario closely. If you’re among those affected, don’t hesitate to get in touch with us.